The Heroic Donation Audience in Primal Fundraising: I Need A Hero!

I Need A Hero! ⁸⁵⁶

  Biologists model sustainable giving in nature with a simple game.⁸⁵⁷ The heroic donation comes from an extreme version of this game.

The numbers game

  In the extreme version, two players each risk becoming either Player 1 or 2. The payoffs are these:

  Each player faces the chance either to save (Player 1) or be saved (Player 2). But saving the other player means taking an unrecoverable loss. If players choose rationally, Player 1 won’t give. Player 2 will die. One of the players will be Player 2. So, one of them will die.

  There is an alternative. Both players could agree to a “mutual insurance” pact. This is called friendship reciprocity.⁸⁵⁸ Both agree to deliver transactionally unjustified aid in a time of crisis. Both players would survive.

  But there is a problem. At the time of need, there is no way to enforce the agreement. At the point of crisis, giving is irrational. It’s a losing move. Thus, picking the right friend is both critical and difficult.

  The simple game has an unbreakable law:

Giving must be seen by partners who are able and willing to reciprocate.

  In the extreme game, the law still applies. But now, potential partners are those who are able and willing to save in a crisis. They are willing to do so even when it’s sacrificial. Simple reciprocity no longer works. Only friendship reciprocity can help.

The natural game

  The game models the natural world. In the natural world, friendship reciprocity relationships are critical to survival.⁸⁵⁹ But they are tricky.

  The dilemma is this:

• Having a reliable friend is valuable. Having a fair-weather friend is not.
• Being a reliable friend is expensive. Being a fair-weather friend is not.

  Picking a “fair-weather” friend means when the crisis comes, you die. Picking a loyal – but powerless – friend has the same result. Being a “fair-weather” friend isn’t costly. But actually saving a friend means taking a permanent loss.

  This dilemma leads to strategies. It leads to natural rules for picking mutual insurance partners. Professors Tooby and Cosmides originated the evolutionary theory of friendship reciprocity.⁸⁶⁰ They write that the evolutionarily optimal selection of friends depends on the following:

1. “Number of friendship slots already filled.”
2. “Who emits positive externalities?”
3. “Who is good at reading your mind?”
4. “Who considers you irreplaceable?”
5. “Who wants the same things you want?”⁸⁶¹

  These factors reflect a close, mutually beneficial relationship. They show who is valuable to you. They show who is invested in you. They show who is with you.

  These factors also reflect emotional bonding. This bonding distinguishes a fair-weather friend from a reliable friend. At the moment of crisis,

• A fair-weather friend acts rationally.
• A reliable friend acts emotionally.

The fundraising game

  A charity can structure giving opportunities to allow heroic displays.⁸⁶² A donor can be seen to sacrificially protect his people or values. He can even do it in an extreme setting. This can signal reliability as a friendship insurance partner.

  A charity can do more. It can build a community of powerful friends. This creates an ideal audience for a heroic display.

  Even more, a charity can act as a reliable friend. It can become an ideal audience for a heroic display. But how? How can a charity become an attractive friend?

  The answer starts with the evolutionarily optimal factors. These can also apply to the charity. Does the charity,

1. Fit with the donor’s other charity relationships? [“Number of friendship slots already filled”]

1. Provide access to valuable relationships or benefits? [“Emits positive externalities”]
2. Understand the donor’s values and preferences? [“Good at reading your mind”]
3. Value the donor personally? [“Considers you irreplaceable?”]
4. Share the donor’s goals and values? [“Wants the same things you want?”]⁸⁶³

  Answer “no” to any of these questions, and a major gift is unlikely. Of course, these evolutionary theorists weren’t writing about major gifts fundraising. But the rules of the game still apply.

A simple example

  One fundraiser for a law school shared this story.

“I heard that one of our donors was in the hospital. So, I stopped by just to visit. He joked about me hoping to collect on the estate gift. But you know, ever since that meeting, our relationship completely changed. He has been much more strongly connected to the school. That little visit made a huge impact.”⁸⁶⁴

  Can visiting a donor in the hospital work? Theory says, “Yes.”⁸⁶⁵ Showing support during a time of need signals friendship insurance reliability.

  In a primitive context, this timing is key. It is precisely when fair-weather friends will vanish. Anthropologists explain,

“Individuals who are sensitive to current probability payoffs have incentive to renege on exchange commitments to a disabled exchange partner when they are most in need … prolonged injury or illness renders an individual incapable of reciprocating at a time when he or she is most in need of investment.”⁸⁶⁶

  Showing solidarity is nice. But showing solidarity during a time of need is more meaningful. It helps separate true friends from fair-weather friends.

A simple answer

  Signals of helpful, social-emotional relationships encourage generosity. Signals of transactional relationships don’t. We can see this in game theory. We can also see it in evolutionary theory.

  But a fundraiser can get the same answers without math or biology. Just ask, “What would a good friend do?”

  This simple question is powerful.

Q: Should I actually visit donors?

A: What would a good friend do?

Q: Should I call?

A: What would a good friend do?

Q: Should I write a personal note?

A: What would a good friend do?

Q: It’s so cheap to just spam the donor’s inbox. Should I do that?

A: What would a good friend do?

  What are successful major gifts fundraisers like? Theory predicts it. Research confirms it. They tend to excel at friendship-related skills.

  Dr. Beth Breeze studied personal skills in fundraising.⁸⁶⁷ Her three-year research project found the most important factors. These included,

• “High emotional intelligence”
• “An ability to read people”
• “A great memory for faces, names, and personal details”
• “A tendency to engage with people” even outside their job, and
• “A love of reading” particularly “popular psychology books.”

  Experience confirms this, too. Naomi Levine led America’s first billion-dollar fundraising campaign. She describes the successful fundraisers behind it. They,

“Had to be ‘interesting well-read people’ so that donors would enjoy talking and relating to them, for fundraising is not primarily about ‘asking people for money’ … It is the cultivation of people. It is developing relationships.”⁸⁶⁸

Time and behavior

  Building charity friendship alliances takes time. CASE suggests donor cultivation of 2 or 3 years before making a major gift request.⁸⁶⁹ If this were just a transaction, such a time commitment would make no sense. No one needs 3 years to gather transactional data. But these major gifts are not simple economic transactions. Again, Levine explains,

“When you sit down with someone and try to develop a relationship, you can’t just say, Oh, Mrs. Jones, would you give me $100 million? That’s not the way it works. It’s a slow process. The quicker you ask, the less you get. Developing relationships and trust often takes a long time.”⁸⁷⁰

  Of course, developing such relationships is not just a matter of waiting for time to pass. The charity must actually behave as a friend. It must signal that it is able and willing to act as a reliable friend.

  At the moment of crisis, cheating is the rational choice. Friendship reciprocity is a bet. It is a bet that a friend will behave non-rationally. Signaling a close, personal, emotional relationship builds friendship alliances. Signaling a dispassionate, formal, detached relationship kills them.

The heroic donation audience

  The crucial relationship can be with the charity. But it can also be with other supporters. They can be potentially valuable friends. They can be the key audience for the heroic gift. Levine explains,

“Fundraisers can’t go out on their own and raise the money. Who did I know? Did I know all the affluent people in New York City? Obviously not. The board gave me names. They made suggestions ... They were not going to give to me; obviously, they were going to give to people with whom they had a relationship. Peers are important. A board gives you such relationships.”⁸⁷¹

High-capacity fellow donors make an ideal audience for heroic donation displays. Such an audience encourages transformational gifts.

The “one big thing”

  The one big thing in fundraising is still the same: Advance the donor’s hero story. The natural origins of heroism, and the heroic donation, come from friendship reciprocity.

  The heroic donation displays friendship insurance reliability. But this display is pointless without the right audience. It requires an audience of potentially valuable friends. It requires an audience with the ability and willingness to save in a crisis.

  The charity can build this audience of reliable partners. It can also act as a reliable partner. This creates an environment that supports the heroic donation. This helps to advance the donor’s hero story.

Postscript: What about friends with benefits?

  A hero is a sacrificial protector. A heroic gift demonstrates sacrificial protection. This signals attractiveness as a mutual insurance partner. Does this “attractiveness” extend to romantic partnerships?

  In one experiment, women rated the attractiveness of different men. But they didn’t get pictures. Instead, they got only behavioral descriptions of the men.⁸⁷² The result? Women generally preferred altruists for friendships and long-term relationships. But that wasn’t enough.

  They reserved the highest attractiveness ratings for men showing heroic altruism. The ideal combination was “dependably brave and altruistic.”⁸⁷³ Consider this in terms of mutual insurance. Such men,

• Could be predicted (“dependably”)
• To deliver transactionally unjustified aid (“altruistic”)
• In a crisis (“brave”).

  In the 80’s, Bonnie Taylor sang, “I need a hero.”⁸⁷⁴ Apparently, others share her feelings!

  Men also seem to respond to this. In one experiment, heterosexual men donated twice as much to charity when observed by a woman rather than by a man.⁸⁷⁵

  Still, the best display is not just altruism but heroic altruism. Thus, reading a romantic scenario significantly increased men’s willingness to engage in heroic helping. For example, they indicated greater willingness to run into a burning building to save a trapped victim.⁸⁷⁶ But they only insignificantly increased their willingness to engage in mundane helping. For example, it had little impact on their willingness to work at a homeless shelter.

  Heroism displays friendship insurance reliability. This encourages all types of friendship reciprocity relationships, even romantic ones!